Custom Telecom Solutions Built Around Your Business
One advisor designs your voice, internet, network and security as one package across every location, sourced from 400+ carriers. Our help is free.
- Best for
- Businesses with several locations or services
- Covers
- Voice, internet, network and security
- You deal with
- One advisor, not many carriers
- Cost to you
- Free comparison
One package, one advisor, every location
Most businesses end up with phones from one company, internet from another and security from a third, each with its own contract, bill and support line. Custom telecom solutions fix that. We start with how your business works, then build one mixed package of voice, internet, network and security that fits each location. Because we work with 400+ carriers and have no loyalty to any of them, we can pick the best provider for each piece instead of forcing everything onto one.
You get one advisor who manages the orders, installs and follow up, and who stays your single point of contact for service and billing issues. As you add sites or staff, we update the package with you. Our help costs you nothing.
Key Benefits of Custom Solutions
Voice that fits
Business VoIP, hosted PBX, unified communications, SIP trunking or cloud contact center. We match the phone setup to how your team actually takes and makes calls.
Internet for each site
Fiber where it is available, cable or fixed wireless where it is not. Each location gets the best connection its address can support.
A network that ties together
SD WAN links your offices and remote staff into one network, with backup paths so a single outage does not stop a location.
Security across the board
Firewalls, monitoring and staff training are planned alongside your phones and internet from day one, so there are no gaps between vendors.
Simpler billing
Where it makes sense, we arrange convergent billing and telecom expense management, so you can see what every location costs in one place.
Support after install
When something goes wrong, you call us. We chase the carrier, sort out billing issues and review your package as your business grows.
Signs you need a custom telecom package
If two or more sound familiar, a free comparison will likely pay off.
What custom telecom solutions look like in practice
Picture a medical group with three clinics. The main office has fiber, one clinic can only get cable and the newest site is still waiting on a line. Staff need the same phone system everywhere, patient data must be protected and the practice manager wants one number to call. A custom package might combine a hosted phone system at all three sites, fiber and cable internet from two different carriers, SD WAN to link them with automatic backup and a managed firewall. We source each piece from the provider best suited to it, then manage the whole thing as one.
Why one advisor beats juggling many carriers
Every carrier will tell you its own product is the answer. An independent advisor does not have that problem. We compare options across our network, negotiate on your behalf and coordinate installs so one provider is not waiting on another. After go live, we remain the person you call for service problems and billing questions. That matters most for businesses with several locations, where tracking contracts, renewals and support tickets across many providers can quietly become a part time job for someone on your team.
Industries we build custom packages for
Healthcare practices need HIPAA compliant voice and data, secure lines and reliable internet across clinics. Law firms need dependable calling in the office, in court and on the road. Call centers need contact center tools and routing that handle high volume. Logistics companies and warehouses need to connect sites, fleets and head office. Hospitality and retail groups need guest WiFi, front desk phones and connections at every location. Finance and insurance firms need fiber backed voice for busy client lines. We also work with municipal and education clients.
I’ve worked with Erin Conrad for over 10 years. In this time, he has assisted me with my voice and data across all my locations.
What are custom telecom solutions?
They are a package of phone, internet, network and security services designed around your business rather than sold off the shelf by one carrier. We choose each service based on your locations, users and budget, often from different providers, and manage the whole package as one with a single point of contact.
Can you handle services for multiple locations in different states?
Yes. We work with 400+ carriers, including national and regional providers, so we can source service at locations across the country. We check what is available at each address and build a package that keeps phones and network consistent while choosing the best local connection for every site.
Will we get one bill?
Where it makes sense, we can arrange convergent billing, which brings several services onto one bill, or telecom expense management to track spending across providers. Whether one bill is possible depends on the providers chosen. We explain the options and tradeoffs before you sign.
Do we have to change everything at once?
No. Many clients start with the most urgent need, like a phone system upgrade or a contract that is about to renew, and add the rest over time. We map out a plan so each change fits with the next one and nothing has to be redone later.
Who do we call when something goes wrong?
You call us. We stay your single point of contact after install, so you do not have to work out which carrier is responsible. We raise the ticket, follow up with the provider and help sort out billing issues until it is fixed.
How much does a custom telecom package cost?
Pricing depends on your locations, users and services, so we do not publish set prices. Our advice is free because carriers pay us. 92% of businesses we matched saved 20% or more on their telecom bill, and we will show you real quotes before you decide anything.
Build your custom telecom package
Tell us about your locations and current bills. We will design one package and one plan, at no cost.
One more step
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Decatur, GA 30033
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